Frequently asked questions

What is your Returns Policy?
Can I exchange an item?
Can I return or exchange items after the 14 working day period?
I received a faulty item. What should I do?
How long does it take to receive my refund?
Can I amend my order?
I entered the wrong shipping address at checkout. What happens now?
Can I cancel my order?

From the blog

Why do colours look different online?

Why do colours look different online?

  Have you ever shopped online for a new clothing item and noticed it looks one colour on your phone,...

What is LENZING™  Modal?

What is LENZING™ Modal?

Lenzing™ Modal - one of our most popular hijab materials, is a type of fabric that is made from beech tree pulp...

Palestinian Resistance & The Keffiyeh

Palestinian Resistance & The Keffiyeh

The Palestinian keffiyeh, also known as a kufiya, is a traditional headdress worn by Palestinian men and women as a...

Why do colours look different online?

Why do colours look different online?

  Have you ever shopped online for a new clothing item and noticed it looks one colour on your phone,...

What is LENZING™  Modal?

What is LENZING™ Modal?

Lenzing™ Modal - one of our most popular hijab materials, is a type of fabric that is made from beech tree pulp...

Palestinian Resistance & The Keffiyeh

Palestinian Resistance & The Keffiyeh

The Palestinian keffiyeh, also known as a kufiya, is a traditional headdress worn by Palestinian men and women as a...